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GIGU STUDIO

Privacy Policy

This Privacy Policy explains how Gigu Studio collects, uses, stores, and protects personal information in connection with AnimeSense Japanese, including our website, mobile applications, subscription features, and related support services.

Last updated: March 8, 2026 Contact: support@gigustudio.com

We do not sell personal information. We do not use personal information to track you across third-party apps or websites for advertising purposes.

What this policy covers

This policy applies to AnimeSense Japanese mobile apps, the website at gigustudio.com, support communications, and subscription-related account services operated by Gigu Studio.

Who to contact

If you have privacy questions, access requests, or deletion requests, contact support@gigustudio.com.

1. Information we collect

  • Account information. If you sign in with Google or Apple, we may receive your name, email address, provider user identifier, and basic account profile details made available by that provider.
  • Subscription and purchase information. We process product identifiers, purchase status, entitlement status, restore events, and related transaction metadata required to activate or maintain paid access.
  • Learning and usage information. We may store learning progress, lesson completion, study activity, feature interactions, and account settings needed to provide the product and keep progress synchronized.
  • Diagnostics and device information. We may collect crash data, performance signals, app version, device model, operating system version, and similar technical information used to operate and improve the service.
  • Support communications. If you email us, we collect the information you include in your message and any follow-up correspondence.
  • Guest mode information. Some free trial or guest usage may occur without an account. In those cases, certain progress or preferences may remain only on your device unless and until you sign in.

2. How we use information

  • Provide guest access, sign-in, subscriptions, content delivery, account support, and synchronized learning features.
  • Verify purchases and determine whether premium access should be granted or restored.
  • Maintain product security, prevent abuse, troubleshoot failures, and improve app reliability.
  • Respond to support requests, operational notices, and account-related communications.
  • Measure product quality and improve learning outcomes, interface clarity, and release stability.

3. How information is shared

We share information only when needed to operate the service, process purchases, secure the platform, or comply with legal obligations.

  • Identity providers. Google and Apple may provide the sign-in information necessary to authenticate your account.
  • Infrastructure and analytics providers. We may use service providers such as hosting, authentication, database, crash reporting, and app platform services to operate AnimeSense Japanese.
  • App platform providers. Apple and Google process subscription transactions on their respective platforms under their own terms and privacy policies.
  • Legal or safety reasons. We may disclose information if required by law or when reasonably necessary to protect users, Gigu Studio, or the service.

4. Subscriptions and payments

Paid subscriptions are processed by Apple App Store or Google Play, not directly by Gigu Studio. We receive limited subscription and transaction status information needed to verify access, restore purchases, and prevent entitlement errors. Billing, renewals, cancellations, and refunds are generally handled through the platform where you subscribed.

5. Data retention

We keep information only for as long as reasonably necessary to provide AnimeSense Japanese, maintain subscription access, resolve disputes, enforce our terms, meet legal obligations, or preserve service integrity. Retention periods may vary depending on the type of information and whether you remain an active user.

6. Security

We use administrative, technical, and organizational measures designed to protect personal information. No system can guarantee absolute security, but we work to minimize access, reduce unnecessary collection, and improve our safeguards over time.

7. Your choices and rights

  • You may choose whether to use guest access or sign in for account-based features.
  • You may manage subscription billing and cancellation through the Apple App Store or Google Play account used to purchase.
  • You may request access to or deletion of your account-related data by emailing support@gigustudio.com.
  • Depending on where you live, you may have additional privacy rights under applicable law.

8. Children

AnimeSense Japanese is not directed to children under the age at which personal-data consent is required in their jurisdiction. If you believe a child has provided personal information without appropriate permission, contact us and we will review the request.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the product, legal requirements, or operational practices. When we make material updates, we will revise the “Last updated” date on this page.

10. Contact

Gigu Studio

Email: support@gigustudio.com

Website: https://www.gigustudio.com/

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